[vc_row css=”.vc_custom_1433701441308{margin-bottom: 5px !important;}” parallax_speed=”0.1″][vc_column][vc_toggle title=”What brands do you carry and how do your clothes fit?” open=”true”]We are delighted to showcase our exclusive label, Holalu, a curated spring-summer collection featuring chic styles with a feminine touch. Our collection is carefully crafted by the Holalu owner and a team of independent designers and manufacturers, ensuring versatility and ease of mix-and-match for any occasion.

Additionally, explore our sister brand, Studio, offering made-to-order graphic crewnecks and tees designed to add joy, positivity, and humour to your daily life. These handcrafted pieces are uniquely created by the owner of Holalu, using supplies sourced from Canadian warehouses, providing a collection of creative, funny, and uplifting designs tailored just for you.

Furthermore, we collaborate with international small brands to bring you beautiful and versatile designs that are timeless and suitable for year-round wear.

Our sizing information is designed to help you find the perfect fit. While most of our products fit true to size, we collaborate with various suppliers, so we provide accurate measurements for each size to guide your selection. If an item fits differently (smaller or larger), we will include this information in the product description to ensure you make an informed choice.

Visit our Size Chart for sizing references.[/vc_toggle][/vc_column][/vc_row][vc_row css=”.vc_custom_1433701448453{margin-bottom: 5px !important;}” parallax_speed=”0.1″][vc_column][vc_toggle title=”Are you a Canadian Business?”]Yes! We are a 100% Canadian online boutique.[/vc_toggle][/vc_column][/vc_row][vc_row css=”.vc_custom_1433701453306{margin-bottom: 5px !important;}” parallax_speed=”0.1″][vc_column][vc_toggle title=”Are your prices in CAD?”]Yes! As a Canadian online retailer all of our prices are in Canadian Dollars.[/vc_toggle][/vc_column][/vc_row][vc_row css=”.vc_custom_1433701457833{margin-bottom: 5px !important;}” parallax_speed=”0.1″][vc_column][vc_toggle title=”How long will shipping take?”]All of our orders ship via chitchats and Canada Post.  Delivery times vary upon location but most packages are delivered within 2 – 10 business days.

If you prefer a faster delivery method contact us at info@holalu.com before placing your order. We’ll do our best to offer you expedited shipping.

For more information visit our Shipping Policy page.[/vc_toggle][/vc_column][/vc_row][vc_row css=”.vc_custom_1433701466043{margin-bottom: 5px !important;}” parallax_speed=”0.1″][vc_column][vc_toggle title=”Do you offer free shipping?”]We offer a $9 flat rate shipping to all orders under $150, excluding taxes and Free Shipping to all orders over $150, excluding taxes.

For more information visit our Shipping Policy page.[/vc_toggle][/vc_column][/vc_row][vc_row css=”.vc_custom_1433701471038{margin-bottom: 5px !important;}” parallax_speed=”0.1″][vc_column][vc_toggle title=”Where do you ship from? Do I have to pay extra duties and taxes on my order??”]All Canadian orders ship from Vancouver, BC, Canada. You don’t have to pay any duties or extra taxes. However, you will have to pay the corresponding taxes depending on the province you live.

All US orders may be subject to duties and taxes. Please note, these fees are responsibility of the buyer.

[/vc_toggle][/vc_column][/vc_row][vc_row css=”.vc_custom_1433701477512{margin-bottom: 5px !important;}” parallax_speed=”0.1″][vc_column][vc_toggle title=”Do you ship internationally?”]Holalu ships to Canada and USA only.[/vc_toggle][/vc_column][/vc_row][vc_row css=”.vc_custom_1433701482205{margin-bottom: 5px !important;}” parallax_speed=”0.1″][vc_column][vc_toggle title=”How can I pay for my order?”]We accept all major credit cards.

Sorry at this time we do not accept interact or e-transfers.[/vc_toggle][/vc_column][/vc_row][vc_row css=”.vc_custom_1433701486353{margin-bottom: 5px !important;}” parallax_speed=”0.1″][vc_column][vc_toggle title=”What’s you exchange policy?”]We offer exchanges and returns within 14 days after receiving your items.

For more information please visit our Returns & Exchanges page.[/vc_toggle][/vc_column][/vc_row][vc_row css=”.vc_custom_1435305487874{margin-bottom: 50px !important;}” parallax_speed=”0.1″][vc_column][vc_toggle title=”How can I contact you?”]We love hearing from our customers. Send us an email to customerservice@holalu.com or fill out our form on our Contact Us page.

We’ll reply within 1 – 2 business days.[/vc_toggle][/vc_column][/vc_row]